If you forget your ID/password

If you forget ID

If you forget your ID, please confirm your ID from the "Confirm ID" button.
If you remember your email address, ID will be sent to the registered email address.
If you have registered a d POINT CARD, a hint to your ID will be displayed based on information such as your d POINT CARD number.

If you forget your password/your password is locked

If you forget your password or your password is locked, please reset your password from the "Reset Password" button.
A temporary password will be sent to your registered email address. Please reset the new password using the sent temporary password.